• Seamless Transformation

    From Vision to Results, we enable a seamless transformation process with our full suite of integrated solutions.

  • Partnership For Success

    We share your vision, goals and challenges and take our engagements beyond the transactional, with the belief that a client's success is a mark of ours.

  • Data-driven Intervention

    We breathe life into data, draw insights and develop strategies to create relevant and impactful interventions.

  • Sustainable Implementation

    We partner you through organisational and personal transitions by establishing systems and processes and implementing effective people engagement programmes.

LATEST HIGHLIGHTS:

Integrated. Customised. Sustainable Solutions. Experience the aAdvantage Difference.

aAdvantage Consulting is a business consulting firm with presence in Singapore and China. We partner organisations in leading their business transformation from "Vision to Results". Organisations that find great value in our services are typically companies that are undergoing restructuring, culture & service transformation and talent management challenges.

Our key propositions to the market are our ability to help businesses maximise the potential of their people and develop customer loyalty.

Are you experiencing these business challenges?
  • How do I translate my business strategies into action by aligning leadership, organisational culture, structures, roles and people competencies?
  • How do I mobilise my people to embrace the vision, realise the strategy and deliver the desired customer experience?
  • How do I develop and sustain a culture that enables the achievement of our business goals?
  • How do I effectively implement and sustain change?
  • How do I select, develop and retain talent?

Our 8 integrated solutions are implementation-focussed, results-driven and sustainable.




Participate and Be Rewarded
Our Research & Insights team regularly conducts national studies on HR trends and topics such as customer satisfaction, employment practices and employee engagement surveys to provide our clients with insights for business decisions.

We invite you to contribute to our surveys and be rewarded with complimentary national reports or exciting giveaways.
Mr Henry Won is the lucky winner of our Employee Engagement Survey 2012. To find out more about the survey, click here.

Achieving Seamless Transformation.

The aAdvantage approach, an integrated end-to-end process to managing transformation, provides you with a clear roadmap to success. We partner you through both organisational and personal transitions by establishing systems, processes and implementing effective people engagement programmes.

The aAdvantage Approach: Four steps to a successful transformation


Testimonials from Our Clients

Sony A/P has been working with aAdvantage on a regional roll-out for a Service Journey Mapping Project. From the initial project pitching till today (about 7 months), we have been consistently assured of their professionalism and quality, their response time and willingness to work with us in understanding our business and co-creating the solutions. We trust in their holistic services and capabilities in helping us drive and sustain our organisation’s service culture and delivery. aAdvantage is able to share the concepts and works with us to translate them into practical solutions. We would strongly recommend them as a valued partner to any organisation that is looking at growing the organisation and building a high performing culture.

- Jenny Khoo, Senior Manager, Service Experience Management Department, Customer Service Solutions, Sony

aAdvantage helped us in our culture building journey at the Singapore International Foundation (SIF).  Our partnership began in July 2012, and it was a great service experience with the aAdvantage team from start.  Among what we appreciate about aAdvantage is their responsiveness to our needs and customized approach to unique challenges.  Vincent and his team were receptive to feedback and adaptable, finessing the approach or process as necessary to meet agreed outcomes. They demonstrated keen commitment and a sense of urgency on the job.  Vincent himself is a skilled facilitator - he's able to draw others into a discussion yet keep us focused on what's important and moving on.  Thank you aAdvantage and we look forward to a long-term partner in helping SIF shape its cultural strategy.

- Qistin Ngapi, Assistant Director, Human Resource, Singapore International Foundation

Marcus (Senior Consultant, aAdvantage Consulting) has been guiding me along the entire SMART journey. His explanation was very clear and he was very helpful in addressing my doubts. I gained maximum advantage with least required effort as instructions are clear throughout the whole assignment.

- Sebastian Tan, Planning Manager, Yong Lei Logistics Pte Ltd

Goodwood Park Hotel's decision to participate in the CCI journey was made in 2009. Our subsequent search to find the suitable consultant brought us to aAdvantage Consulting Group. Their methodology and experience were the main reasons we appointed them. The consultants led by their Director, Mr Vincent Ho displayed professionalism and their expertise in seeing beyond the hotel operations helped us make the necessary changes to raise our service levels. 

- Cindy Hwang, Exec Asst. Manager, Goodwood Park Hotel

Hi partners at aAdvantage, I want to drop you a personal note to thank you for being part of our service culture journey. You have been one of our early partners as we build our organisation and get started on the right note……we would like to also acknowledge your role in helping us shape and maintain the service level through the early works and on-going training.

- Casey Chang (Ms), Director, Communications & Service Quality, JurongHealth

I can honestly say that the event exceeded our expectations and the feedback we've had from staff has just been fantastic - quotes like "this is the best event I've ever been to" and "I've seen many events like this in my years, but this is absolutely up there as one of the best. I think we absolutely achieved the objectives we set out to accomplish: take our staff on a journey, surprise and delight them, deliver some key messages and ensure conversations were grounded through experiential learning activities ... all in the name of 'The Aviva Way'.

- Kelly Eyre Senior Manager, Direct, Brand and Digital Strategic Marketing Aviva Singapore

A big Thank You for the 2 day team building session that you conducted for us. The whole experience was spot on! The sessions were really fantastic and the group was extremely happy with the team building programme. We learnt a lot about teams in general, about our teams, about ourselves and also about each other. There was a lot of positive energy during the 2 days and I can really see everyone putting into practice what we learnt with you. The way you handled the sessions was excellent and you managed to keep everyone engaged as well as ensuring everyone was included in the discussions. I am very happy with the entire process, from the pre-event planning and discussion where you took time to learn about our team and our issues, through to the programme content and delivery as well as the final outcome. It was great working with you and on behalf of the whole team, many thanks indeed for a very productive, useful and relevant 2 days.

- James Middleditch, Associate Director for Operations and Campus Services at INSEAD

The Change Management Workshop for our China HR Team organized and facilitated by aAdvantage was a great success, the whole team was full of energy and committed to make the change successful. Personally I found quite some inspiring highlights during the three-day session, which is really beneficial to me as one of the change leaders.

- Janning Wang, Alstom HR Director, Talent Development& Resourcing China

Meet Our People

Being in the consulting business, our people really are our greatest asset.

aAdvantage employees are exceptional individuals with diverse backgrounds and specialised competencies in measurement strategy, human resource, organisational development, leadership development and customer experience. Collectively, they bring to the table a deep understanding of the Asian landscape and strong corporate experience reflecting the broad range of clients we serve - MNCs, SMEs and the Public Sector. Our people embody our values and in turn live a shared vision of partnering clients to achieve a seamless transformation through impactful implementation for growth that is sustainable.

For every project we assemble a team of consultants and researchers with the relevant experience and competencies for the engagement.

Singapore: 30 full time staff

China (Beijing): 8 full-time staff


Leadership Team

Jacqueline Gwee

Director & Founder

Vincent Ho

Director

Yeow Chern Han

Director

Vincent Chang

GM, China


Featured Work
Events and Announcements
    Events
 

    Announcements:
    Latest Reports  

  • National Values Assessment 2012
  • AVAILABLE FOR DOWNLOAD.
    Presented on Prime Time AM Live, the 2012 presentation is now available for download.

   
 
Latest News

    Zone X reduces cost, enhance service and improve efficiency with the Customer Centric Initiative grant Read more.

    JurongHealth tops National Customer Satisfaction Index 2012. Read more.