Felina Seah specialises in training delivery focusing on customer service; sales; coaching; and communication. Her training delivery involves designing training materials to meet objectives of the training programs using appropriate training methodologies and delivering highly interactive and engaging sessions at the targeted audience.

Much of her portfolio includes her key instrumental roles in continuous customer service excellence initiatives, product and process improvement drives, outstanding performance in sales/management and successful coaching of accomplished individuals in the banking industry. Felina’s diverse experience coupled with her energetic personality, place her participants in a conducive learning environment